It’s that time of year again. Flowers are blooming, birds are singing, and people have an extra, “I’m so glad winter is over,” bounce in their step. Be sure to greet prospective and current members with a fresh, clean environment that everyone can enjoy. Time to roll up your sleeves and tackle the dirt and grime that have been building up all year long. Time for spring cleaning!
When you drive up to the lodge everyday, you might not notice all the details a first-time member will see when they pull into your lot or walk up to your door. Make a good first impression by tidying up outside, adding a few welcoming spring flowers, or offering an inviting bench for patrons waiting on friends or family to arrive. Always make sure you have a convenient place for people to toss their trash, as well, so you can continue to maintain a beautiful entrance.
Carpets, Curtains, Linens, Accessories
Once inside, take a look around. Do you need new carpets? What about window coverings? How do your table linens look? It might be a good time to call your linen supply company and talk about how you can freshen up your interior. Also, evaluate your decorations and accessories. How regularly are those picture frames being cleaned? What about those plaques hanging near your doorway? Do you have other wall art or shelf decorations that need cleaned – or changed out for a more contemporary look? Now is a great time to redecorate and refresh your linens and other decor pieces.
Kitchen and Bar
Do you remember the first time you watched Bar Rescue or Restaurant: Impossible and had a slight panic attack when the team revealed a layer of grease and grime on the bottom shelf behind the bar, because you couldn’t remember the last time you looked that closely at your own bottom shelf booze? Did you race to work the next day with a bucket in hand? Now’s the time to get down and get dirty. Really give your kitchen, prep, bar, and food storage areas a deep clean to remove anything that would embarrass you if Jon Taffer came walking through your doors, cameras rolling.
A USA Today article reported, “Some 50% of restaurant patrons who have a negative experience with a bathroom — from dirty toilets to grimy soap dispenses to bad odors — will blab about it to friends and family.” The evidence is real; a dirty bathroom means lost business and a filthy reputation. Cleaning a bathroom is a multiple-times-a-day activity at your bar or restaurant, but this spring, go beyond the surface. Look at tile health and clean the grouting. Tune up the toilets and faucets for efficiency. Clean the inside of the paper towel holders. Would your patrons enjoy a basket of might-needs on the counter? Do the baby changing tables need any TLC in both the women’s or men’s bathrooms? Review your vendor prices and Eco-friendly promises to make sure you’re still satisfied with their bathroom supply products and services. After all, the bathroom is perhaps more important than the kitchen in your customers’ eyes.
Furniture and Equipment
Every year, you should inspect your restaurant furniture and foodservice equipment for signs of wear and tear. For example, make sure all the legs on wooden furniture are sturdy and tighten up any loose bolts. Check for scratches on metal frames and touch up with a can of spray paint. Repair any rips or tears in torn vinyl seats or upholstered restaurant booths. Ensure all of your kitchen appliances are running properly and efficiently. Be sure to take out of service any furniture or equipment that is no longer safe for everyday use and replace with safer products. Wooden table tops may need re-sanded, or outside teak furniture may need re-oiled. These items work hard for you, facing many rigors in a commercial environment, so it’s important you give them some TLC each year to increase their lifespan.
Cleanliness is an everyday priority at your establishment, and you teach safe practices at every opportunity. But organizing some refresher courses for staff will help reinforce the importance for everyone. Take the time to review cross-contamination prevention and proper hand-washing techniques, while also reminding staff of the right way to clean table tops, disinfect prep counters, and address regular bathroom check-ups. Spring is also a great season to review the cleaning products you’re using for each application for cleaning power, price, and convenience, and make sure to communicate which products your staff should use where.
Share your Spring cleaning efforts with us for a chance to be featured on the Moose International website or the Heard of Moose? Facebook page! Submit your photos here.